Kempinski Grand Arena have the biggest conference hall in Bansko, non-stop supermarket, souvenir shop, beauty salon, casino, ski wardrobe, children's playground, children's playroom, outdoor playground, Martini night club, parking, SPA services: aroma sauna, Finnish sauna, infrared sauna, salt water sauna, steam bath, panoramic steam bath, shock bucket and shock pool, relax zone, Jacuzzi, indoor aqua-tonic pool. The hotel's restaurant serves fresh local specialties and a variety of continental dishes.